As a language service organization of the Red Cross, we volunteer at hospitals using languages.
We have a volunteer receptionist at the Omori Red Cross Hospital and a listening volunteer at the Tokyo Metropolitan Matsuzawa Hospital, twice a month at each facility. In addition, we hold monthly medical interpreter study sessions in order to be able to interpret in the examination rooms.
※Hospital volunteers are currently suspended to prevent the spread of coronavirus infection.
Outline of activities at Omori Red Cross Hospital
・The first and third Monday of every month from 9:00 a.m. to 11:00 a.m.
・There are two people working during each time slot.
・Provide information at the outpatient reception desk for first and second consultations.
・When there are no foreign patients, provide support to Japanese patients.
(Currently there are mostly Japanese patients)
Outline of activities at Tokyo Metropolitan Matsuzawa Hospital
・The first and third Wednesday of every month for about two hours in the afternoon.
・We try to make the patient feel relaxed.
・We try to avoid intruding on their privacy.
・Each listening session is about 30 minutes at most.
・In principle, English is spoken (the nationalities of the patients are South African, Ghanaian, Ugandan, French, Indian, Pakistani, Colombian, and others).
If there are no patients who understand English, we listen to Japanese patients.